• Very good understanding of a customer perspective of your product
• Very strong advocator and defend ideas to the product team

• Manage my entire life.  One look at the home screen and I know what’s up for the day
• Triage mail.. mostly deletes and quick/emergency replies
• Manage my calendar which is solely in corp Exchange (includes personal stuff which I mark personal)
• Manage my contacts – I keep two lists:
• Manage my personal email
• I use it as a music player
• I tether to my laptop for internet connectivity.

While iphone looks cool here is what makes me stick with windows mobile:

When replying to a corp email on the iPhone, it doesn’t show up as replied to in Outlook on the PC.  Now I have no idea what I’ve already responded to when I get back to my PC.  HORRIBLE for the email triage scenario!

You can’t flag messages like follow-up, color red, etc.

When deleting a message on my personal (IMAP) email server, it doesn’t delete it from my server.  This equates to basically ZERO triage capabilities.  (Apple did not include IMAP expunge command in their client – bug or simply omitted – not sure which)

I constantly had to tell the mail client which account to send the message “from.” You’d assume if you were replying from personal it would use your personal address.  Nope.

Switching between mail accounts required like 6 taps. Annoying.

Going to mail folders to move a msg, etc.. it shows ALL folders expanded, and you can’t collapse them.  I have a ton of folders.  Moving a message is a disaster with no expand/collapse.

It syncs mail whenever it wants to.  I had personal mail set to sync manually.  It syncs when you open the mail client.  (I didn’t tell it to do that!)

In contacts, the search wasn’t anchored at the top.  If I happened to be at Zach Zimmerman, I would have to scroll to the top to search for Buck Brown.  Not cool.

It syncs ALL contacts folders in your mailbox – specifically it sync’d the folder I didn’t want on my phone, and I had no way to control it.

Calendar – you can’t:
o Create a request and invite others
o Create a recurring meeting
o Color things based on type (personal, etc)
o Do free/busy
o Change time zone of meetings

Tasks – doesn’t sync from Exchange – luckily I don’t really use them at all.  I am sure there are people that use this feature extensively (who can’t on an iPhone.)

Notes – doesn’t sync Notes folder from Exchange. Don’t really use those either actually.

No Home Screen!  Looking at the home screen shows a ton of cool things to do: Facebook-which rules, iTunes, Safari-a browser that actually works well on a mobile device, and so many more.  Problem is the clock is miniscule and I had no idea what time my next meeting was unless I clicked into the calendar. 

Battery life – horrible – not even 1 full day.  Solution: turn off 3g (no thanks- so I can miss calls while syncing email???)

No Picture Text Messaging (MMS) – are they serious?

No tactile keyboard – touching the screen keyboard was decent for typing.  I am way faster on WM keyboard devices.

No copy/paste

No tethering.  Not allowed on iPhones. No explanation as to why.

No SD slot – makes transferring data more difficult.

Pre-paid SIM – using one is not possible.  Your iPhone is locked to a specific SIM. You may use this SIM in other non iPhones like a WM6 phone.

AT&T charges $15 a month more for absolutely no reason for same plan calling/data/text features.  No explanation for you here.